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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Montano

November 6, 2025

5  out of  5
rating by Barbara Montano
"I want to share my experience with Amber Williams, a customer service representative in Frank Bliss' office. Amber has been so excellent to work with as someone just starting out with my first car insurance policy. She helped me move from my parents' insurance to my own, making a complicated process easy. She provided great guidance and assistance in understanding my first statements. When I asked about the premiums, Amber followed through and found an opportunity to lower my rates. Amber consistently checks in to make sure the policy is working for me. I appreciate her wonderful customer service, which has kept me as a customer at the office. Thank you!"
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Steven Simon

November 5, 2025

5  out of  5
rating by Steven Simon
"Frank Bliss and has cohorts have provided insurance for me for many years. They are excellent. Highly recommended."
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Barbara Brunetti

November 1, 2025

5  out of  5
rating by Barbara Brunetti
"When I went to State Farm Insurance operated by Frank Bliss, I was delighted to receive help from Amber Williams, whom I actually knew a long time ago as a former student. Not only it was wonderful to see her and recollect the past, she very efficiently took care of my needs that day. I am glad to know that she is there when I need help with insurance issues."
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jia zhu

October 31, 2025

5  out of  5
rating by jia zhu
"Amber is ultra helpful. She never gives me up. She’s always there for helping. Especially, when the moment we are down mentally, her help makes us stronger. I feel grateful work with Amber and the team of Frank Bliss."
We responded:
"Jia, I'm thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Amber is one of my solid team members! -Frank"
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Mark Wilson

October 30, 2025

5  out of  5
rating by Mark Wilson
"Very professional and helpful agent. Would not hesitate using them."
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Anna Kingsley

October 29, 2025

5  out of  5
rating by Anna Kingsley
"Representative was friendly."
We responded:
"I'm so pleased that you found my team member friendly. That's what we hope for in my office all the time. Thanks for your nice five stars. --Frank"
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Robin Reiner

October 27, 2025

5  out of  5
rating by Robin Reiner
"A friend's family is going through the death of a loved one. Before he died, he told me how much he appreciated all that Frank and his team have done for him. When I contacted Frank and his team, they couldn't have been any kinder."
We responded:
"Robin, I was so sorry to hear about the death of your loved one. He was so kind to mention me in that way. I'm truly sorry for your loss. Thank you for the public mention which means a lot to me. --Frank"
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David Truong

October 24, 2025

5  out of  5
rating by David Truong
"Amber Williams at Frank Bliss State Farm Insurance, was extremely informative and provided excellent follow ups throughout my claim process. She was helpful with my questions regarding my claim and paper works. Overall, she provided excellent customer service. Thank you."
We responded:
"David, You're the best. Thanks for acknowledging the hard work Amber Williams does for our customers at claim time. Yes, she's a valued member of my team. Thanks for your nice comment. -Frank"
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Mike McDonnell

October 4, 2025

5  out of  5
rating by Mike McDonnell
"My representative Amber, at Frank Bliss Insurance for State Farm, was extremely informative and responsive. She made my insurance solution as effective as possible. I'm glad I'm with State Farm - Mike"
We responded:
"Mike, I'm so glad that Amber was able to assist. I'm lucky to have her on my insurance team. --Frank"
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faith battles

September 11, 2025

5  out of  5
rating by faith battles
"Always polite and helpful and responsive as our home owner and car insurance provider for over 20 years."
We responded:
"Thank you for taking the time to give my agency 5-stars. However, my team provided you with 5-star worth service, I'll take it! Thank you, Faith. --Frank Bliss Agent"
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Clarke Holland

September 10, 2025

5  out of  5
rating by Clarke Holland
"The staff at Frank’s office is always top notch. Recently, Amber Williams noticed that we had not received a discount we could qualify for and she was able to retroactively get us a big premium reduction. Great service. Thanks."
We responded:
"Oh, Clarke, I'm really glad that Amber caught that for you. I know that with busy lives, we don't always read each renewal document. Glad we were able to apply the proper credits. Amber is the best in my book. --Frank"
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mercedes E 300

September 9, 2025

5  out of  5
rating by mercedes E 300
"It was a very good experience for me I already have insurance with State Farm for all of my cars at my house. I bought a car for my mom. She lives in California, so I had to call the office in California and get the insurance. Nadine helped me to get insurance for the car that I’m buying for my mom. Thank you so much 😊 Wish you all the best and luck 💎"
We responded:
"Thank you so much for this excellent review mentioning my team member Nadine. I'm so lucky to have her working for me along with three other team members. You were nice to give us five stars from long distance! Thanks for allowing us to help you. --Frank Bliss"
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Michael McCarthy

September 2, 2025

5  out of  5
rating by Michael McCarthy
"Nadine handled our claim for my son's collision very well. We appreciate the good customer service."
We responded:
"Michael. Glad that it went well for you. I was out of the office for a bit, so it's nice to know that Nadine was able to assist you. All the best. --Frank"
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Joyce Ng

August 4, 2025

5  out of  5
rating by Joyce Ng
"I e enjoyed great service from Frank Bliss’ office since 2012, when I moved back to the Bay Area. Recently, I needed to procure some other policies that Frank’s office could not provide- yet they graciously referred me to another well regarded local agency that was able to help me. Nadine was especially attentive and thorough in confirming changes to multiple policies (auto, homeowners/renters, umbrella, and business liability) that I’ve had with State Farm over the years. Really appreciate their courteous professionalism!"
We responded:
"Joyce, Thank you for your nice comments. Nadine is one of my four outstanding team members. I'm nearing 40 years with State Farm and am pleased that my team is taking care of your needs, even if it's not always through State Farm in the current difficult insurance climate in California. We're working hard to reopen the markets that have made us the leader in California for many years. My customers and I hope that is sooner than later. --Frank"
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Mark Rawlins

July 30, 2025

5  out of  5
rating by Mark Rawlins
"Latest news: Just got a call with great news about our car insurance premiums being reduced. WooHoo! Thanks Frank. Without diving into details, every expectation was exceeded. Frank handled the complexity of our needs with a deep and thorough understanding filling us with the confidence we sorely needed. My wife and I are most grateful."
We responded:
"Mark, Your kind words are appreciated. Thanks for letting me be I your life."
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Lacinda Campbell-Banks

July 16, 2025

5  out of  5
rating by Lacinda Campbell-Banks
"I was looking into switching insurance for my new car. I called State Farm and a very nice lady named Nadine helped me through my quote process. She was so kind, patient and pleasant, she provided the security I was looking for. I was able to switch my car insurance with ease."
We responded:
"Lacinda, Welcome to a different way of doing business. I'm pleased that Nadine was able to take care of your needs while I was at my annual music camp playing violin and viola. We are very customer-focused and want to provide the security for which you're looking by providing appropriate insurance. Happy driving in your new car. Be safe to keep your rates as low as possible! --Your State Farm Agent Frank Bliss."
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Tara Kousha

July 12, 2025

5  out of  5
rating by Tara Kousha
"Frank, Amber, Phuoc, and team have always been a delight to work with - constantly willing to help me understand my different insurances (home, car, umbrella), They are a truly special group - I always feel supported, and cared for with their service!!"
We responded:
"Tara, While Phuoc no longer works for me, I do have a robust team of licensed staff. I love your word delight, since that's not always a word associated with insurance. We do love what we do and truly care about our customers. Thanks for your loyalty. --Frank"
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Kathryn H

July 1, 2025

5  out of  5
rating by Kathryn H
"The staff at Frank Bliss’ office are wonderful. Thoughtful, kind and very patient. I had nothing but good experiences with them & appreciate them all."
We responded:
"Kathryn, Your nice comment is truly appreciated. Yes, I'm a lucky agent of nearly 40 years now relying on my team to give their best on behalf of my long-term loyal customers like you. Thanks so much. --Frank"
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Matt Easton

June 23, 2025

5  out of  5
rating by Matt Easton
"Personal, patient, and expert service in getting a car added and cars shifted around to primary drivers. Thanks to Nadine at Frank Bliss!"
We responded:
"Matt, You're not just a customer but a good friend. Thanks for giving us the confidence to continue serving you for your insurance needs. Your comment is very much appreciated. --Frank"
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Martha Perdue

June 2, 2025

5  out of  5
rating by Martha Perdue
"Frank Bliss and his crew at State Farm on Solano, specifically Nadine, are always professional, helpful and friendly. They are clear and informative and managed to lower my home owners insurance by $500."
We responded:
"Martha, Your loyalty to my office and validation of Nadine's helpfulness is really appreciated. Thank you so much for being such a fantastic customer. --Frank"
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Bruce Williams

May 22, 2025

5  out of  5
rating by Bruce Williams
"Over the years, I found everyone that I dealt with at this office to be helpful, friendly and quick to flawlessly execute anything that I needed help with in my business."
We responded:
"Bruce, What a great team I'm happy to have. Your review means a lot to me. Flawless is our goal. --Frank"
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james gwise

May 22, 2025

5  out of  5
rating by james gwise
"Excellent service - have been a satisfied client for 25+ years. Nice people; Frank, Chastity and Emma are knowledgeable and helpful finding appropriate coverage for home and auto policies."
We responded:
"James, I've enjoyed our recent interaction. I look forward to making your insurance experience as seamless as possible and my team Chastity, Emmy, Nadine and Amber are all here to assist you whenever needed. --Frank"
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Koushik Sen

May 8, 2025

5  out of  5
rating by Koushik Sen
"I am writing this review for Amber Williams, who works at Frank Bliss’s office. She is just awesome! She will take extra effort to look for discounts and apply them. She is very professional and gets things done. Earlier I had bad experience with other staff (who even gave me wrong information) and I was planning to switch Frank Bliss as an agent after 18 years."
We responded:
"Koushik, I'm so pleased you decided to stay with us. I'm always working hard to provide the best staff possible. While we are always learning how to improve, I sincerely apologize for the past bad experience and want you to know you can contact me if any such occurrence happens in the future. Indeed, I'm very pleased with the work Amber is doing in our agency. Thanks for your loyalty and continued confidence in how we can help you manage your insurance needs. --Frank"
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Jo Ann Carter

May 5, 2025

5  out of  5
rating by Jo Ann Carter
"We have been with Frank Bliss for over a decade (maybe closer to two decades). He and his staff have always been professional and courteous. Both Chastity and Emmy are helpful and prompt to respond. In today's insurance environment in California, we appreciate having a direct line to Frank & his staff."
We responded:
"Thanks so much for your amazing review. We're so happy you are happy with our service. I'm super happy to have Chastity and Emmy on my team to assist you with your insurance needs. --Frank"
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Michael

May 2, 2025

5  out of  5
rating by Michael
"This is the best insurance office I've ever interacted with! Efficient, knowledgeable and compassionate. I guess it really is true that "like a good neighbor, State Farm is there"! If you're looking for exceptional service for all your insurance needs, Frank Bliss State Farm is the place for you."
We responded:
"Michael, We're delighted that you like the State Farm slogan that we take seriously. Thanks so much for your positive comments about our exceptional service. We try to be as efficient and knowledgeable as we can in a complex business. Thanks for your encouragement. --Frank"