Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Flora Dai

Flora Dai

March 2, 2025

5  out of  5
rating by Flora Dai
"Worked with Nadine for setting up a new auto recently and Phuoc on a home mortgage a few years back. Both have been really responsive and easy to talk to over the phone. Great service from them on frank bliss’ team"
We responded:
"Flora, Nadine is a terrific recent addition to the Bliss team. I'm delighted that you have had such good experiences with all of my employees. --Frank"
Profile photo of Alan LaPolice

Alan LaPolice

March 1, 2025

5  out of  5
rating by Alan LaPolice
"Every interaction that I have with Chastity, she goes above and beyond to ensure perfect customer satisfaction. She’s an incredible asset to the team."
We responded:
"Alan, What a nice tribute to my team, and particularly Chastity. Thanks for your nice comment."
Profile photo of Sharon P

Sharon P

January 14, 2025

5  out of  5
rating by Sharon P
"I switched to Frank Bliss as my State Farm agent about 5 years ago. I primarily chose him because of proximity to my home, but I have referred many friends to him because of the amazing service he provides. When I first switched to him, he suggested he come out to my house to review my coverage and I anticipated a push to buy more insurance. I was wrong. He carefully measured the house(s) and made notes about aspects of the interior. He then sent me an estimated cost replacement and his work actually decreased my premiums while at the same time ensuring I had good coverage. His office is very responsive to my inquiries and requests and I feel welcome checking in with them any time something comes up. You will be very happy should you chose Frank as your insurance agent! Update January 2024: I received a letter of non-renewal last summer from State Farm related to roof issues. Once I attended to those issues, Frank and his staff helped me in communicating with State Farm to document the work that had been done. I'm happy to say I received a renewal for my home insurance recently. I live in East Richmond Heights, not far from Wildcat Canyon Regional Park."
We responded:
"Thank you for the great review Sharon. We so enjoyed meeting to survey your home for an insurance review. You're a great customer and we hope to keep you happy forever!"
Profile photo of A I

A I

October 24, 2024

5  out of  5
rating by A I
"I have been using Franks office for 6 years for my home insurance. Frank will go far and beyond to get the best quote."
We responded:
"Thank you for your nice review, A I. I'm working hard to communicate with my customers, even when the insurance market is so tricky these days. --Frank"
Profile photo of Iris Korovesi

Iris Korovesi

September 21, 2024

5  out of  5
rating by Iris Korovesi
"We have had a great experience with Frank and his team since we joined State Farm. Frank makes the experience personal and you don't feel you are just interacting with a big insurance firm. Frank looks after his customers and truly cares about them, a rarity in an increasingly challenging insurance market for homeowners in California."
We responded:
"Iris, You're right about the increasingly challenging insurance market for homeowners in California. I'm adding team members to help service the existing customers. We do truly care about our customers and provide the interface between our customers and a big insurance company. That's what makes our position in the industry so unique and fun!"
Profile photo of Edouard Kujawski

Edouard Kujawski

September 6, 2024

5  out of  5
rating by Edouard Kujawski
"I thought I paid the bill. Fortunately, one of your staff called to inquire about how I was doing and reminded me I had not paid. I appreciated the call."
We responded:
"Ed, You're a super loyal customer. This was clearly a time when it's important to keep coverage in force. We're happy to have you as a terrific customer. Glad you appreciated our service.--Frank"
Profile photo of Alice K. Dueker

Alice K. Dueker

August 27, 2024

5  out of  5
rating by Alice K. Dueker
"Trista helped me out and offered to go the extra step on my behalf to clear up a snafu with my mortgage company. I appreciate all her help!"
Profile photo of alexis

alexis

August 23, 2024

5  out of  5
rating by alexis
"Great service"
We responded:
"Alexis, We work hard to give great service. Thanks for your confidence. "
Profile photo of L Sun

L Sun

August 22, 2024

5  out of  5
rating by L Sun
"We switched to State Farm for car and home insurance three years ago, and in more than 20 years as homeowners, we've never had service like Frank Bliss and Trista Giese provide at the Berkeley office. They treat you like a friend and are always available to provide the best advice and assistance possible. We couldn't be happier with our decision, and we'd recommend their services to anyone and everyone."
We responded:
"My four-member team strives to keep customers happy. --Frank"
Profile photo of Lawrence Larson

Lawrence Larson

August 22, 2024

5  out of  5
rating by Lawrence Larson
"Always a pleasure to call in and Trista took care of everything I needed changed ."
Profile photo of Jodi Less

Jodi Less

August 20, 2024

5  out of  5
rating by Jodi Less
"Chastity has been an amazing agent, helping me with my Auto and Rent policies. She was especially helpful to me with my transition to Chicago. She is kind, patient, and expertly knowledgeable about everything that we have discussed."
We responded:
"Jodi, I'm delighted that your experience with Chastity was over the top. Thanks for your nice review. --Frank Bliss"
Profile photo of Bob Lambert

Bob Lambert

August 10, 2024

5  out of  5
rating by Bob Lambert
"Victor and the office manager we're very helpful very professional and very informative"
We responded:
"Bob, My team has recently changed, but I'm happy that you had a good experience. You can now rely on Chastity, Amber, Nadine and Emmy to take care of your insurance needs. --Frank Bliss"
Profile photo of Hornice Ploofabooty

Hornice Ploofabooty

August 8, 2024

5  out of  5
rating by Hornice Ploofabooty
"Trista, the office manager, did an amazing job helping me understand how my existing insurance was working for me, and how it could be enhanced while giving me better value. The whole office team is kind, professional, and well coordinated in the services they provide."
Profile photo of Katie Brookes

Katie Brookes

August 8, 2024

5  out of  5
rating by Katie Brookes
"I was worried about some unexpected additions to my car insurance and Trista was a great help figuring it out and correcting it! She’s very friendly and helpful and really knows her stuff! Thanks!"
We responded:
"Katie, I had a bit of turnover on the team last year, but now you can rely on Chastity, Amber, Emmy and Nadine to assist with your insurance. Your loyalty is appreciated. --Frank Bliss "
Profile photo of Kevin Mendoza

Kevin Mendoza

August 6, 2024

5  out of  5
rating by Kevin Mendoza
"Trista is awesome! She's always helpful. And she consistently brings energy and positivity to every conversation. I wish I had a reason to call more often."
We responded:
"We’re very glad to receive that feedback, Kevin. Trista has quickly become an integral part of our State Farm team and I’m pleased that you received the customer service that you deserve! Please let us know if we can further assist you with your insurance needs"
Profile photo of Stacey Riera

Stacey Riera

August 4, 2024

5  out of  5
rating by Stacey Riera
"Beth Rossner had all my info ready to go and answered my questions and handled my payment with friendly professionalism !"
We responded:
"Stacey, I know this is a bit dated, but I wanted to thank you for the five stars. While Beth no longer works for me, you can rely on Chastity, Amber, Emmy and Nadine if you need service from my office. Thanks for the five stars. --Frank Bliss"
Profile photo of Shanna Fong

Shanna Fong

August 2, 2024

5  out of  5
rating by Shanna Fong
"I'm currently in the process of trying to purchase a home. I called State Farm to inquire about home insurance quotes and spoke to Trista. Although she let me know State Farm is not taking new policies for home insurance, she gave me an extensive list of agents and agencies who are still able to assist CA residents with home insurance. She was also able to quickly get me quotes for auto insurance without the multi line discount that I currently have. I am beyond thankful for Trista's help in this matter, as its a very frustrating issue to deal with and any help is truly appreciated."
We responded:
"Shanna, As you know, the California Insurance market is going through some challenges. I'm glad we were able to help even though we could not serve your needs at this time. We all hope the current situation turns around quickly so as to be fully engaged in the market in the near future. -Frank Bliss"
Profile photo of Russ Acker

Russ Acker

July 29, 2024

5  out of  5
rating by Russ Acker
"Frank and his staff (most recently Victor) have always handled all of our insurance needs quickly and professionally."
We responded:
"Russ, I'm so glad that Victor, one of my newest hires was able to help you. He's on the fast track to take great care of our customers, and I'm pleased that you were pleased! --Frank"
Profile photo of Dan Chu

Dan Chu

July 24, 2024

5  out of  5
rating by Dan Chu
"Victor was very helpful and patient as he added a new vehicle for me to my auto policy"
We responded:
"Dan, You're super to give Victor the five stars. He's doing well for our customers as one of the newest members of the Frank Bliss team. --Frank"
Profile photo of Kristen Boyd

Kristen Boyd

July 17, 2024

5  out of  5
rating by Kristen Boyd
"Conscientious, friendly and thorough. Frank is available when you need him and everyone is the office is great to deal with. I really appreciate them all."
We responded:
"Kristen, Aw, that's nice to hear. Yes, even though we have been burdened by the current insurance crisis in California, we're committed to being friendly and thorough with our customer's needs. Thanks for the nice review. --Frank"
Profile photo of kiley russell

kiley russell

July 16, 2024

5  out of  5
rating by kiley russell
"very helpful"
We responded:
"Kiley, Nice to know that you found contact with our office helpful. We appreciate you and strive to make every interaction that nice. --Frank"
Profile photo of Max Garcia

Max Garcia

July 12, 2024

5  out of  5
rating by Max Garcia
"Muy buen servicio el señor victor me atendió con una gran amabilidad y muy claro en la explicación y sobre todo excelente precio en mi póliza de seguro"
We responded:
"Muchas gracias por tomarse el tiempo de compartir su experiencia con nuestro nuevo miembro del equipo, Víctor. Es genial escuchar cuando mi equipo brinda la amabilidad y el cuidado que nuestros vecinos merecen. --Frank Bliss Agente"
Profile photo of Kathi Brosnan

Kathi Brosnan

July 3, 2024

5  out of  5
rating by Kathi Brosnan
"Frank Bliss has been my agent since the 1970s. Over the years he and his staff have been unfailingly helpful, responsive, honest and have provided stellar service. Kudos to Frank and thank you for everything!"
We responded:
"Kathi, I was on a vacation to music camp when you wrote this glowing review. Your kudos are warmly appreciated. Please let anyone on my team know any time you need anything related to insurance. --Frank"
Profile photo of John Bernstein

John Bernstein

June 29, 2024

5  out of  5
rating by John Bernstein
"Excellent, Chastity was patient and helpful."
We responded:
"Hey, John, Thanks so much for the nice interaction with Chastity. She's one of my rock solid team members! --Frank"
Profile photo of Jim Diederich

Jim Diederich

June 28, 2024

5  out of  5
rating by Jim Diederich
"Chastity did a fantastic job reviewing and suggesting modifications to our coverage and obtaining a discount for wildfire mitigation for Frank Bliss's State Farm Office on Solano Ave. Our savings was significant. Jim D."
We responded:
"Jim, Yes, we're all pleased with how Chastity takes care of my customers. Any time we can legitimately save our customers money, we do look for appropriate ways to do so. Our best prices are for our best long-term customers and your loyalty is not lost on me. --Frank"